It is the policy of the Firm to provide the most efficient and highest level of service to our Clients. Communications are essential to foster this goal. Thus, the following procedures should be followed to better promote communications between the Client and the Firm.
Your attorney will make every effort to include you in decision-making about your case. You will have the final choice for all decisions regarding bringing suit, settling cases or entering plea agreements. As well, the Firm believes that an involved and educated client can be an asset to their case; therefore, the Firm is happy to educate you about the procedural options we face, to discuss the substantive law that applies to the case, and to hear your perspective on our legal strategy.
The best way to communicate with your attorney is via email. The firm email address is Latrice@LCLawAL.com. If you wish to have a phone conference or Zoom/in-person meeting instead, you will need to book an appointment at least 24 hours in advance. This practice allows me to focus on working for you uninterrupted. If you wish to book a time to speak, please book using the links below.
The Firm respond to client telephone messages and emails according to the order in which they are received and the urgency of the matter. We try to respond to non-emergency calls and emails within 2 business days. We ask clients to leave a detailed message regarding specific questions or concerns, as this helps us in prioritizing our calls and responses more efficiently.
After I have been retained as your attorney in a matter, you should ensure that all correspondence from the other party, or their attorney, is directed to me. Should you receive any documents after that point, please immediately fax or scan and e-mail it to me, call me to arrange to drop it off, or call me, explain the contents, and ask whether it is OK to send it by regular mail.
The general rule is that, by allowing a third party to be present for a lawyer-client conversation, the defendant waives the attorney-client privilege. That generally means that the prosecution can force the third party to reveal the contents of the conversation. It is for this reason that the Firm will not speak with friends or family members about case details without the client present (even if my client has consented to such).
If the client wishes to waive attorney-client privilege and have a family member or other third party present for a meeting or phone conference, the client will need to sign a waiver stating such prior to the appointment.
It is the policy of the Firm to provide Clients excellence in legal advice and services, to work cooperatively with our Clients, and to keep our Clients informed by providing all material information about the Client’s matter in a timely manner.
Client Must Provide Accurate Information: Similarly, we require Clients provide the Firm truthful and accurate information so that we may better serve you in providing legal advice and services.
Complete disclosure about your financial and family situation is essential. Our meetings with you and questionnaires for you to complete seek to elicit material information, but this might not capture everything relevant to a Client’s situation, and sometimes a Client may overlook or simply forget to include important information. If at any time the Client recalls important information, or wonders if the information should be reported to us, let us know. More disclosure is better than less! All information you provide is strictly confidential.
Client Must Follow Instructions: You have retained our legal services to assist you with an important personal legal matter. It is critical that you follow the instructions from Attorneys and staff and timely comply and provide any documentation or information requested.
Staff Does Not Provide Legal Advice: A non-lawyer cannot provide legal advice; only Attorneys can do so. However, staff members have direct access to Attorneys and can convey to the Client direction from the Attorney. If at any time you do not understand your situation or wish to confirm advice received, please schedule an appointment with the Attorney.
Honesty and Respect: Importantly, all persons with whom the Firm has contact shall be treated with honesty and respect. In like manner, the Firm expects that its Attorneys and staff shall also be treated courteously and with respect.
Matter Development: It is important that the Firm be kept informed of any new information relating to our representation of you. Please be sure to contact our office and relay any new information related to your matter
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