Attorney-Client Meetings
Communication Policy
Communication with Our Office
At LC Legal Services, we are committed to providing responsive, efficient, and high-quality legal representation. Effective communication is an important part of that commitment. The following guidelines help us respond promptly while ensuring that every client receives the time and attention their matter deserves.
Email Communication (Preferred)
Email is the preferred method of communication with our office for routine questions, updates, and non-urgent matters. Clients are welcome to email Attorney Lee-Constant at Latrice@LCLawAL.com whenever questions or concerns arise.
Email allows us to maintain an accurate record of communications, review your file before responding, and provide thoughtful and informed answers. While we strive to respond to non-urgent emails within two (2) business days, response times may vary depending on court schedules, hearings, and other client obligations.
Telephone Communication
Because Attorney Lee-Constant spends a significant amount of time in court, meetings, and preparing cases, she is often unavailable to answer unscheduled telephone calls during the business day.
If you call the office, our receptionist will ask for the reason for your call. Please provide as much detail as possible regarding your question or concern. This information helps us determine whether your matter requires immediate attorney attention or whether a scheduled conference would be more appropriate.
Simply stating that your matter is "important" or requesting that the attorney call you back without explaining the reason for your call does not allow us to properly prioritize your request and may delay our response.
Urgent Matters
If your matter involves an upcoming court appearance, filing deadline, emergency, or another time-sensitive issue, please let our receptionist know the specific nature of the urgency. Our staff will immediately relay truly urgent matters to Attorney Lee-Constant so that appropriate action can be taken.
Scheduled Conferences
Many legal questions require a review of your file, applicable law, or recent developments before meaningful advice can be provided. Rather than trying to address these matters through an unexpected phone call, we schedule dedicated conferences so that Attorney Lee-Constant can review your matter beforehand and give you her full, uninterrupted attention.
Whenever possible, conferences will be conducted by Zoom. If you are unable to participate by Zoom, we are happy to schedule a telephone conference instead.
Appointments may be scheduled by:
- Using our online scheduling link; or
- Calling our office, where our receptionist will gladly schedule a convenient time for you.
Response Times
We respond to client emails, telephone messages, and portal messages according to the urgency of the matter and the order in which they are received. While urgent matters receive priority, we strive to respond to routine communications within two (2) business days.
We appreciate your patience and understanding. These procedures allow us to remain accessible while ensuring every client receives thoughtful legal advice and quality representation.
Schedule a Meeting
Appointments scheduled through the "Schedule a Meeting" button are conducted via Zoom. Please download the Zoom app before your appointment. Your Zoom meeting link will be sent to the email address you provide when scheduling. If you do not receive it, please check your spam or junk folder. If you are unable to use Zoom, contact our office in advance so we can arrange a telephone conference instead.